How to respond

levels in model

The responses to choose from and a brief description are as follows.

No answer

You do not wish to assess this at this stage. As you work through the statements you may feel that you don’t have enough information to respond or that you are not involved in this area of work. If you don’t want to respond to this statement at the moment, select No answer and move to the next statement. If there are too many responses that are No answer it will not be possible to provide a level of readiness for that category.

Not Done

Your organisation does not do this at all or only very little. If you cannot see evidence of the activity described in a statement, you would select Not done. There is no clarity about ways the statement is met and no stated intent to formally develop this area.


Your organisation is working towards this but it is patchy and inconsistent. There may be plans in this area and colleagues recognise that something is needed, are discussing it or may have a basic proposal, but so far, it has not materialised.


Your organisation has made some progress but there is room for  improvement. This response indicates that some progress has been made but there is significant development work to do. For example, there may be small group of colleagues who are responsible for developing e-Learning in the organisation that have produced some policies. You may already have an elearning support network that is not well used.


Your organisation has made good progress and has a clear plan for improvements. This response recognises that there is agreement on the benefits of elearning and something has been implemented. The signs are that it is working well but there are plans to improve or extend it.

Do well

Your organisation does this well. You would select this response if you have an effective way to share success and solve e-Learning problems with others.

Not done and Do well are fixed points at the ends of a scale. The others represent bands of readiness.